Sep 2025 - Present
Web, Media & Operation Coordinator
KHUMSUB, Karachi
Website, media, and office operations in one core team role.
Web
Design
Marketing
Operations
How this role supports the business
I develop and maintain the company website, create videos and digital creatives for marketing, and handle administrative tasks including petty cash, office operations, maintenance, and procurement.
What I deliver in this role
- Develop and maintain the company website with updated content
- Create and edit videos, posters, and digital marketing creatives
- Handle petty cash records and day-to-day office operations
- Coordinate maintenance, equipment issues, and office procurement
Why they hired me
They needed one embedded team member to own the website, media output, and internal coordination without hiring separate web, design, and admin staff. My mix of WordPress development, graphic design, video editing, and operations experience fit their lean team.
Aug 2022 - Present
Volunteer Staff
Welfare Organization, Karachi
Operations and records management in the nonprofit sector.
Finance Admin
Data
Nonprofit
Compliance
How this role supports the organization
I organize account records, retrieve files, and maintain structured data systems using Google Sheets to support transparent, efficient nonprofit operations.
What I deliver in this role
- Organize account records and maintain structured filing systems
- Manage Google Spreadsheets for tracking, reporting, and analysis
- Ensure financial and program data is accurate and accessible
- Support compliance, transparency, and donor reporting needs
Why they hired me
The organization needed someone who could combine finance-minded record keeping with hands-on file management and spreadsheet skills. My BBA background and operational experience helped them stay organized and accountable.
Nov 2024 - Sep 2025
Operations Manager
Brand Space — Pakistan & Canada (Toronto)
Onsite operations leadership across Pakistan and Canada branches.
Team Management
Operations
Strategy
Multi-office
How this role supports the business
As Operations Manager in an onsite role, I ran day-to-day operations for both the Pakistan office and the Canada (Toronto) branch—keeping teams aligned, controlling costs, and reporting directly to the Founder & CEO on performance, risks, and growth.
What I deliver in this role
- Managed onsite operations for the Pakistan office and coordinated with the Canada (Toronto) branch
- Oversaw team workflows so client projects were delivered on time across both locations
- Controlled operational costs and kept the office running smoothly for all team members
- Reported directly to the Founder & CEO on progress, risks, and company strategy
Why they hired me
Brand Space needed an Operations Manager who could run onsite operations across their Pakistan and Canada offices, control costs, and communicate clearly with leadership. My multi-company coordination and hands-on operations background helped them keep both branches running efficiently.
Mar 2022 - Sep 2025
Technical Officer
Gsmart Healthcare, Karachi
ID card printing, design, and machine support.
Hardware
Design
Operations
Client Support
How this role supports the business
I operated Smart-30 and Smart-50 card printing machines, designed customized ID cards, and provided maintenance, troubleshooting, and timely delivery for clients.
What I deliver in this role
- Operated Smart-30 and Smart-50 card printing machines
- Designed and customized ID cards for security and branding needs
- Maintained machines and resolved technical issues for clients
- Coordinated delivery of pre-printed cards and production schedules
Why they hired me
They required someone who understood card printing hardware and client-facing design. My computer hardware diploma plus design skills let them rely on one technical officer instead of separate roles.
Sep 2021 - Sep 2025
Senior Office Assistant
Khoja (Pirhai) Shia Asheri Jamaat, Karachi
Member services, inventory, and data management.
Admin
Inventory
Data
Member Services
How this role supports the organization
I handled member interaction, inventory and vendor coordination, record-keeping, data entry, and analysis to keep operations running smoothly.
What I deliver in this role
- Engaged with members and resolved concerns with strong service
- Monitored inventory levels and coordinated vendor procurement
- Maintained accurate records compliant with organizational policies
- Performed data entry and analysis to improve operational efficiency
Why they hired me
They needed a reliable office assistant who could manage members, stock, vendors, and data in one role. My organizational skills and nonprofit operations experience made me a strong fit.
Nov 2021 - Jun 2022
IT Support Assistant Officer
Solution Tech, Karachi
Hardware support for a call center and software house.
IT
Hardware
Technical Support
How this role supports the business
I installed and maintained peripherals, applied system updates and patches, and handled colleague queries regarding hardware and workstations.
What I deliver in this role
- Installed and maintained IT peripherals across the office
- Applied relevant updates, patches, and system improvements
- Resolved hardware queries from colleagues quickly
- Supported daily operations for call center and dev teams
Why they hired me
They needed hands-on IT support with hardware troubleshooting skills. My computer hardware diploma and practical repair experience matched their day-to-day support needs.
Sep 2020 - Jun 2021
Graphic Designer
Overseas Holidays Travel & Tours, Lahore
Travel marketing design and social media.
Design
Marketing
Social Media
Video
How this role supports the business
I created graphics, promotional materials, and video edits while managing social media pages to grow the brand's online visibility and engagement.
What I deliver in this role
- Designed graphics and promotional materials for tour campaigns
- Edited videos for marketing and communication strategies
- Managed and updated company social media pages
- Monitored engagement and adjusted content for better reach
Why they hired me
They wanted a designer who could also handle social media and video—not only static artwork. My creative skills and willingness to own the full pipeline helped them market tours effectively.
Jan 2018 - Oct 2018
Sales Executive
ENVision International, Karachi
Client outreach and service bookings.
Sales
Client Outreach
Communication
How this role supports the business
I reached out to potential clients, explained service benefits, and convinced customers to book appointments by highlighting value and tailored solutions.
What I deliver in this role
- Contacted potential clients and explained service benefits clearly
- Persuaded customers to book appointments and schedule services
- Highlighted value of maintenance services for home systems
- Focused on driving sales and meeting booking targets
Why they hired me
They needed someone confident on the phone who could explain technical services in simple terms and close bookings. My communication skills and persistence helped convert leads into appointments.
